I am sorry too about Adobe's negative position towards the suffering of many Adobe users. (Aditya) is calling our discussion on the internet about this problem "abuse" and just ended the chat before I respond to her claim!!Īditya: I checked the forum post, so yes, people feel it's Adobe who did this on purpose, but unfortunately people fail to understand it's all due to Dolby changes, anyway, it suggests to contact Adobe for other possible options, but the options if you cannot upgrade OS or your native supported OS doesn't have Dolby Decoders, the third party plugins have to be purchasedĪditya: For those requiring Dolby encoding capabilities, please consider the following third party option: Minnetonka Audio – SurCode or Dolby – Media Producer SuiteĪshraf Aziz: What about Minnetonka Audio statement, is it false? Adobe does not provide 8 digits code?Īditya: I am afraid, it is incorrect, We cannot provide any such codes as we don't own or have rights with them either.Īditya: please share the document where you read such a thing, We shall take actions necessaryĪditya: Is there anything else I may assist you with today?Īshraf Aziz: I am sorry about that confusion.
asking Adobe to provide me with a solution for the Dolby Audio problem with PrPro CC 2018 where at the end the Customer support rep. The following is a part of my chat with Adobe's rep.